Call Us: (562)925-8913
JRF
Collision Center
To our valued customers,
As our communities begin to feel the impact of the Coronavirus (COVID-19), I want to share with you the steps we're taking to help protect the health and safety of our customers and our JRF Collision & Elite Restoration & Collision team members, which is always our top priority.
We're closely monitoring local and national reports on the evolving impact of COVID-19 and, based on guidance from the Centers for Disease Control (CDC), the World Health Organization and applicable public health agencies.
Local government has deemed us an essential business to the community as we are contracted to repair emergency vehicles (Police cars, ambulances, Fire rescue vehicles etc) and because the automobile is a necessity for those needing to get to the doctors office or grocery stores. You can count on us.
We have increased our housekeeping and sanitation efforts in our waiting rooms, repair facilities, and corporate office. We are frequently disinfecting often-touched surfaces such as door handles, counter tops, keypads, and restroom surfaces, We're asking all of our team members to follow the CDC guidelines to prevent the spread of the infection. In these efforts, we are advising our team members to use disposable gloves, disinfectant spray, and cleaning solution.
We have implemented guidelines that instruct those team members who experience cold or flu-like symptoms, or individuals who have been diagnosed through testing with COVID-19 to stay home and follow the CDC's instructions.
JRF Collision & Elite Restoration & Collision cares about our customers and team members, and at the core of our commitment to you is, Excellent Customer Service. This will not change, even as the situation evolves, and we intend to continue to meet the needs and expectations of our customers and teams.
We will continue to monitor the situation and adjust the actions taken as necessary to help limit the spread of this virus and do our part in helping to protect our valued customers and team members during this time.
In the meantime, JRF Collision & Elite Restoration & Collision physical locations and digital channels are fully operational and allow you to schedule service, or schedule body repair for your automobile. We can arrange digital and emailed copies of estimates needed as well as pick-up and delivery for service or collision repairs.
You may visit any of our physical locations or virtually at jrfcollision.com or eliteautorestoration.com to explore how we can assist with and fulfill any of your automotive needs.
Sincerely,
Danny Frechette
President
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Repair Process
01
Initial Estimate
Before any work is done one of our Estimators will do a complete damage assessment. After everything is examined they will explain each area requiring repairs, estimated costs, and delivery date. It is important that you have contacted your Insurance carrier to submit a claim.
02
Body Work
Next begins the teardown of damaged parts. This is when new parts are installed and repairs are made to the damaged parts. Bodywork includes, dent repair, surface restoration, and body panel alignment. We offer expert vendor services for wheel alignments, glass repairs, and paint less dent removal whenever possible.
03
Paint Department
After body work is completed, vehicle is sent to our paint shop for paint preparation. First original layers of paint are removed, and then repaired area is cleaned, sanded, and primed. It is then moved into our spray booth where the best quality paint, PPG, is applied by our professional painter. Next your auto is treated to a durable clear coat that will protect and restore your original new car shine.
04
Detailing/Quality Inspection
The final step in the process is detail. Exteriors are buffed and polished to remove any dirt or blemishes left on clear coat. To insure an overall quality finish all panels adjacent to repaired area are wither blended or polished. Next an exterior hand wash and wheel wash is completed. Interior detailing includes vacuuming, dust and lint removal, and window washing and sent to the Inspection Department for Quality Control and perfection.